Warning: JavaScript is not enabled or not loaded. Please enable JavaScript for the best experience.
Request a Live Demo

Trusted by product, support, and revenue teams in enterprise SaaS

Real-time customer sentiment analytics for B2B SaaS teams.

Turn feedback, support conversations, and product signals into actionable insight — so your team can prioritize roadmap decisions, prevent churn risk, and surface revenue opportunities as sentiment shifts.

SOC 2-ready workflows • SSO-enabled access controls • Enterprise-grade data governance

SentimentIQ Live Stream

Unified Sentiment Monitor

Live

Sentiment Score

84

+6.2% today

Churn Risk

11%

Watch 3 accounts

Feature Requests

127

Ranked by ARR impact

Alert Precision

96%

ML calibrated

7-day sentiment trend

Positive momentum

High-priority alerts

  • Billing frustration in top-tier segment
  • Onboarding sentiment dipped after release
  • AI assistant feature driving promoter lift

Enterprise trust signals

Relied on by product teams and enterprise buyers who move on real-time customer insight.

SentimentIQ is built for secure scale, predictable uptime, and rapid rollout across global product organizations.

  • NEXACLOUD
  • AURORA AI
  • VECTORPAY
  • HELIOS CRM
  • CLOUDMINT
  • LUMEN OPS
  • STACKFORGE
  • QUANTIVE
  • ORBITAL
  • NORTHRIDGE
  • PIXELWORKS
  • DATANEXUS
SOC 2 aligned controls 99.95% platform reliability target Production-ready in under 14 days

Platform capabilities

Built for enterprise product teams moving at real-time speed.

SentimentIQ turns fragmented feedback into live operational intelligence—so teams detect risk early, align faster, and make roadmap decisions with confidence.

Signal latency

Sub-minute ingestion

Streaming sentiment updates across support, product, and revenue channels.

Enterprise control

Audit-ready governance

Role-based visibility, escalation paths, and team-level accountability.

Real-time sentiment monitoring

Track customer mood shifts as feedback arrives, with live trend scoring across products, teams, and regions.

Negative trend alerts

Trigger instant alerts when sentiment declines beyond threshold—before churn risk impacts pipeline or retention.

Account and segment dashboards

View sentiment by strategic account, customer tier, product line, or market segment in one shared command center.

Support and feedback integrations

Unify tickets, NPS comments, call transcripts, and in-app feedback into a single normalized sentiment stream.

Executive reporting

Translate sentiment volatility into board-ready summaries tied to retention, expansion, and product performance.

Collaboration workflows

Route issues to product, CX, and account teams with ownership, status tracking, and resolution timelines.

Real-time impact metrics

See customer sentiment move in real time

SentimentIQ gives enterprise teams instant visibility into feedback shifts, so product, support, and revenue leaders can act with speed and confidence.

Faster issue detection
Retention risk visibility
92%
Less manual analysis time
78%
Higher response confidence
2.4×

Live Demo Widget

Watch sentiment move as your product and revenue signals change.

SentimentIQ streams real-time feedback intelligence across key accounts, fresh releases, and support conversations so teams can react before churn risk grows.

  • Track account-level sentiment volatility minute by minute.
  • Correlate release events with sentiment shifts in days, not quarters.
  • Trigger support and product alerts when negative momentum spikes.

Realtime Monitor

Sentiment Stream · Last 60 min

Live

Composite Sentiment

+18%

Spike after 11:40 release

“The live dashboard exposed a support-driven sentiment drop in under 15 minutes—before our weekly KPI review even started.”

VP Product, Mid-Market SaaS Customer

Pricing

Enterprise plans built for live rollout, not blind checkout

Every SentimentIQ plan is delivered through a guided demo, architecture review, and activation blueprint so your team can move from feedback noise to revenue insight with confidence.

SOC 2-ready onboarding path Integration planning included Deployment questions? See FAQ

Starter

Demo-led

For smaller B2B SaaS teams starting with sentiment visibility

Custom tailored scope

  • Core sentiment dashboard
  • Weekly trend summaries
  • Basic integrations
  • Email alerts
Request a Live Demo

No self-serve billing links. Procurement, security, and onboarding are coordinated in your live demo process.

Pro

Demo-led

For growing product and customer success teams that need deeper insight

Custom tailored scope

  • Real-time sentiment monitoring
  • Segment and account views
  • Advanced alerts
  • Executive reporting
Request a Live Demo

No self-serve billing links. Procurement, security, and onboarding are coordinated in your live demo process.

Enterprise

Demo-led

For large organizations requiring governance, scale, and tailored workflows

Custom tailored scope

  • Multi-team collaboration
  • Custom integrations
  • Security and governance controls
  • Priority onboarding
Request a Live Demo

No self-serve billing links. Procurement, security, and onboarding are coordinated in your live demo process.

FAQ

Enterprise-ready answers for faster buying decisions

Everything product, support, and procurement teams usually ask before rollout—kept clear, practical, and implementation-focused.

We unify support tickets, chat, NPS/CSAT responses, CRM notes, call transcripts, app-store reviews, and in-product feedback into one real-time sentiment layer.